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Privacy Policy

RDL Lift Services

At RDL Lift Services, we are committed to protecting the privacy and personal information of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our Non-Emergency Medical Transportation services in El Paso and surrounding areas.

Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Appointment or transportation details

  • Insurance information provided voluntarily

  • Information submitted through contact forms

We may also collect limited technical information such as browser type, device information, and website usage data to improve website functionality and user experience.

How We Use Your Information

Information collected may be used to:

  • Respond to inquiries

  • Schedule transportation services

  • Verify insurance eligibility

  • Improve customer service

  • Communicate regarding appointments or transportation requests

  • Maintain website security and performance

Information Sharing

RDL Lift Services does not sell, rent, or trade personal information to third parties. Information may only be shared when necessary to:

  • Provide requested services

  • Comply with applicable laws or legal obligations

  • Protect the safety and security of patients, staff, or the business

Data Security

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may utilize third-party tools or services such as website hosting, analytics, or contact form providers. These providers may process limited data necessary for website functionality.

Your Rights

You may contact us at any time to:

  • Request access to information submitted

  • Request corrections to inaccurate information

  • Request deletion of submitted information when applicable

Contact Information

If you have questions regarding this Privacy Policy or your information, please contact RDL Lift Services directly through our contact page.

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